Customer Service Dept.

Customer Service Department

A company’s customer service department is often the first (and sometimes the only) personal contact a customer will have with a business. This point of contact establishes your business image in the mind of your consumer. Thus, properly setting up your customer service department can be a critical step that will affect many other aspects of your business operation. This department can mean the difference between success or failure.

Sale Office 365 – Word Training $39.99 $29.99
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Office 365 – Word Training

November 6, 2018 / No Comments

When Word, Excel, PowerPoint and OneNote documents are stored in your Office 365 libraries, you can work together on them using Office Online, which opens the documents in a web browser.When you open documents in Office Online, your teammates can open them at the same time.

$39.99 $29.99
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Sale Manage Customer Service Team $39.99 $29.99
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Manage Customer Service Team

October 23, 2018 / No Comments

News of bad customer service reaches more than twice as many ears as praise for good service. With word of mouth spreading like wildfire over social media, your reputation is in customers’ hands.

$39.99 $29.99
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Sale Microsoft Outlook Training $39.99 $29.99
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Microsoft Outlook Training

October 21, 2018 / No Comments

Whether you use Microsoft Outlook for your work email or personal email, you likely spend a lot of time each day on email. These comprehensive Microsoft Outlook tutorials will show you how to get the most from your email system.

$39.99 $29.99
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Sale Google Mail (Gmail) Training $39.99 $29.99
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Google Mail (Gmail) Training

October 18, 2018 / No Comments

Secure, private, ad-free email for your business
Gmail keeps you updated with real-time message notifications, and safely stores your important emails and data. Also, IT admins can centrally manage accounts across your organization and devices.

$39.99 $29.99
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Sale Customer Service Techniques Training $39.99 $29.99
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Customer Service Techniques Training

October 9, 2018 / No Comments

Customer service is a term you see a lot in career advice and job descriptions when you’re applying for jobs. It means how well you work with customers to make them feel happy in their buying experience. 

$39.99 $29.99
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Sale Effective Communication $39.99 $29.99
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Effective Communication

October 5, 2018 / No Comments

Successful leaders are able to meaningfully communicate with others. As an example, Steve Jobs inspired his employees to strive for perfect hardware products.

$39.99 $29.99
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Sale Soft Sales Skills Training $39.99 $29.99
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Soft Sales Skills Training

October 5, 2018 / No Comments

A growing body of research shows that top performers outdo the rest of us because they’ve mastered “soft skills”. Of course, there’s more to adaptive selling than understanding feelings.

$39.99 $29.99
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Sale Microsoft Office Specialist Exam – Word 2016 $499.99 $399.99
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Microsoft Office Specialist Exam – Word 2016

September 15, 2018 / No Comments

Demonstrate that you have the skills needed to get the most out of Office by earning a Microsoft Office Specialist (MOS) certification in a specific Office program. Holding a MOS certification can earn an entry-level business employee as much as $16,000 more in annual salary than uncertified peers.

$499.99 $399.99
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