A company’s customer service department is often the first (and sometimes the only) personal contact a customer will have with a business. This point of contact establishes your business image in the mind of your consumer. Thus, properly setting up your customer service department can be a critical step that will affect many other aspects of your business operation. This department can mean the difference between success or failure.
When Word, Excel, PowerPoint and OneNote documents are stored in your Office 365 libraries, you can work together on them using Office Online, which opens the documents in a web browser.When you open documents in Office Online, your teammates can open them at the same time.
Whether you use Microsoft Outlook for your work email or personal email, you likely spend a lot of time each day on email. These comprehensive Microsoft Outlook tutorials will show you how to get the most from your email system.
Secure, private, ad-free email for your business Gmail keeps you updated with real-time message notifications, and safely stores your important emails and data. Also, IT admins can centrally manage accounts across your organization and devices.
Customer service is a term you see a lot in career advice and job descriptions when you’re applying for jobs. It means how well you work with customers to make them feel happy in their buying experience.
Demonstrate that you have the skills needed to get the most out of Office by earning a Microsoft Office Specialist (MOS) certification in a specific Office program. Holding a MOS certification can earn an entry-level business employee as much as $16,000 more in annual salary than uncertified peers.
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