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Confidentiality: Liability: Why is confidentiality critical to human resources?
Every organization has a need to keep certain information confidential. Human Resource is typically entrusted with maintaining sensitive employee data and information relating to employee and management issues. As a result, confidentiality issues in any human resource department are complex and multitiered.
Human resource professionals should understand the importance of maintaining the confidentiality of sensitive employee information (e.g., Social Security numbers, performance reviews, workplace injury information, reference checks, health-related information, pay levels, etc.). Legal issues, such as identity theft, data breach notification and privacy laws such as the Health Insurance Portability and Accountability Act (HIPAA), require employers to establish processes and procedures to secure and safeguard sensitive employee data and notify employees of any breach of this confidential information.
In addition to sensitive employee information, human resources must maintain confidentiality about management or business information that is not available to non-management employees. Such confidential issues could include discussions with senior management about business strategies and processes, layoffs or plant closings, proprietary data, major expansions or greenfield operation start-ups.
Confidentiality is also critical in situations such as workplace investigations or performance and disciplinary action issues. Maintaining confidentiality can be particularly challenging when certain information has to be divulged to others so that all involved parties can be heard and all pertinent information can be evaluated. A human resource professional must be able to strike a balance between preserving employee confidentiality and completing a thorough investigation that is fair to all parties.
Confidentiality Protection Seminar 1
Confidentiality Protection Seminar 2
Confidentiality Protection Seminar 3 - Conclusion